Maggie Bleksley -> RE: technical support background information (2/5/2014 11:44:19 AM)
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I have been using Conceptis puzzles for several years with virtually no problems until the last couple of days. Suddenly, the links to the puzzles have stopped working, even one that I have bought, saved and am halfway through solving. I am using Windows XP and my normal browser is Firefox. I tried it on Windows Explorer last night, to see if that would work on there, but that was even worse. I couldn't even see the thumbnails on there, let alone load up the puzzles. I have a pop up blocker on Firefox, but this website is an exception and even when I unchecked the block pop ups box it still didn't work. I restarted my computer, hoping it was a temporary software problem, but still to no avail. I have Adobe flash player, which has never let me down on this website before, apart from temporary crashes, in which case the problem is made quite clear. Can anybody help me?
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